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Privacy Policy

Privacy Policy

  • Categories:About
  • Time of issue:2019-09-09 00:00:00
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Keyssmart HongKong Limited Privacy Policy – Keyssmart understands that you care about how information about you is used. This privacy policy explains how we collect information pertaining to businesses and business people (“Business Information”) and all other types of information through our website and online services (the “Site”); how we collect, maintain and use that information; and how you can manage the way information about you is handled. For individuals residing in the EEA or Switzerland, please scroll down the section titled “Information for Users in Europe and Elsewhere Outside the U.S.” to find out more information.

Where does Keyssmart gather Business Information:
From online “form submissions,” we collect the following Business Information, if available, for each person:

• Name
• Email address
• Job title and department
• Business phone numbers (general, direct and fax)
• Company name
• Postal address of company
• Business related postal address of person
• Corporate website URLs
• The date the form was sent or received
• Email addresses, names and job titles of recipients and senders

To ensure the integrity of the database, we take the following steps:

• Business Information Only – Keyssmart only wants business-related information. Company name, employee’s name, job title and department, email address, business phone numbers, address of company, etc.

• Anonymity – All individuals who visit our Site’s personal information will remain anonymous unless they unless they willingly provide us with their information via a “form fill out,” submit any inquiry on our site’s “Contact Us” page or other contribution methods. (The only exceptions: See “Disclosures to Service Providers,” “Disclosures for Legal Reasons,” and “Disclosures to a Buyer of the Company,” below.)

• Opt-Out – Anyone added to the database may request to be removed at any time, via email, web or a toll-free number. We promptly honor such requests.

How else does Keyssmart Collect and Use Information?

Visitors to our Site may choose to submit their name, email address and/or other information so that they can learn more about our services, register to take part in an online demo, attend a webinar, purchase a product, or contact our Support Team.

In order to use certain Keyssmart products and services, you may be required to register as a user. From time to time, we may use your email address to send you information and keep you informed of products and services in which you might be interested. You will always be provided with an opportunity to opt out of receiving such emails. Your contact information may also be used to reach you regarding issues concerning your use of our Site, including changes to this privacy policy.

Keyssmart may aggregate collected information about our users in a form that does not allow users to be personally identified for the purpose of understanding our customer base and enhancing the services that we and our strategic partners and customers can provide you.

Keyssmart will use personal information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual about whom the information pertains. Keyssmart will take reasonable steps to ensure that personal information is relevant to its intended use, accurate, complete and current. We also collect information using cookies, as described below.


Most websites, including our Site, use a feature of your browser to set a small text file called a “cookie” on your computer. The site placing the cookie on your computer can then recognize the computer when you revisit the site to allow auto log in and track how you are using the site.

When you visit our Site, our servers and/or those of our service providers automatically record certain information that your web browser sends, such as your web request, Internet Protocol address, browser type, referring/exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, time and date of use and other information.

The information we collect using cookies does not allow you to be personally identified; but we may link this information to information that you submit while on our Site, which does allow you to be personally identified. You are free to decline cookies. You can configure your browser to accept all cookies, reject all cookies, erase cookies or notify you when a cookie is set. Keyssmart may adopt other technologies that serve similar functions as cookies. If we do so, we will disclose it in this privacy policy.

Third Party Cookies

The use of cookies by our partners, affiliates, tracking utility company, service providers is not covered by our privacy policy. We do not have access or control over these cookies. Our partners, affiliates, tracking utility company and service providers may use session ID cookies in order to:

• personalize your experience
• analyze which pages our visitors visit
• provide website feature such as social sharing widgets
• measure advertising effectiveness
• track which areas of our site you visit; in order to remarket to you after you leave

Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc., on our Site. Google Analytics uses cookies or other tracking technologies to help us analyze how users interact with and use the Site, compile reports on the Site’s activity, and provide other services related to Site activity and usage. The technologies used by Google may collect information such as your IP address, time of visit, whether you are a return visitor, and any referring website. The Site does not use Google Analytics to gather information that personally identifies you. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies. To learn more about Google’s partner services and to learn how to opt out of tracking of analytics by Google click here.

Do Not Track Signals

Your browser or device may include ‘Do Not Track’ functionality. Our information collection and disclosure practices, and the choices that we provide to visitors, will continue to operate as described in this privacy policy, whether or not a Do Not Track signal is received.

Web Beacons

Our Web pages contain electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.

When does Keyssmart Share Information?

Keyssmart may from time to time disclose Business Information or other collected information to service providers, solely for providing functions related to our operation of the Site and for no other purpose. For example:

• Keyssmart uses software hosted by a service provider to provide us with information regarding our visitors’ activities on our Site. When you visit our Site, that service provider may set cookies on our behalf and may receive information about your browsing activity on our Site.

Disclosures for Legal Reasons:

We may disclose collected information, including Business Information, to a third party if we believe in good faith that such disclosure is necessary or desirable: (i) to comply with lawful requests, subpoenas, search warrants or orders by public authorities, including to meet national security or law enforcement requirements, (ii) to address a violation of the law, (iii) to protect the rights, property or safety of Keyssmart, its users or the public, or (iv) to allow Keyssmart to exercise its legal rights or respond to a legal claim.

Disclosures to a Buyer of the Company

If our company or substantially all of our assets are acquired, or in the event of a merger or bankruptcy, information about you and/or information you provide to Keyssmart may be among the transferred assets. You will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Other Disclosures

If you provide information, including Business Information, in creating or updating your Profile, that information will be included in the database and thus can be viewed by third parties.

We post customer testimonials on our Site which may contain the customer’s name. We always¬ get consent from the customer prior to posting any testimonial. If you wish to update or delete your testimonial, you can contact us at with a request marked “Privacy – Urgent.”

Our Site offers publicly accessible blogs and product reviews. You should be aware that any content you provide in these areas may be read, collected, and used by others who access them. You can request the removal of your personal information from our blog or review section, by contacting us at with a request marked “Privacy – Urgent.” In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Protection of Children

This Site is not intended for users under the age of 13, and we have no intention of collecting personally identifiable information from children (i.e., individuals under the age of 13). If a parent or guardian learns that a child has provided us with personally identifiable information, that child’s parent or guardian should contact us. and send a request marked “Privacy – Urgent” to if they would like the information submitted by the child deleted from our database. We will use all reasonable efforts to delete such information from our database.

Keyssmart may have liability to you in case of failure to comply with the law or this policy in handling onward transfer of your Information to third parties.
How Can You Change or Delete Your Information?

To find out if you are in the Keyssmart Database, please email with a request marked “Privacy – Urgent.” If you have a common name, you can help us refine your search by providing us with information based on geographical location or companies where you have worked, the information provided in such a request will not be stored in our database.

Once we have located one or more Keyssmart profiles in your name, consider these options for managing your professional profile in Keyssmart’s database:
Update Your Own Professional Profile Information:

Make sure your profile is up to date for our marketing and sales team members who may want to reach you. Simply, verify your profile and you can request to update your work history, contact information and even delete web references you do not want associated with your professional profile. You can also consolidate multiple profiles in your name to create a comprehensive snapshot of your professional background.

Remove Your Keyssmart Profile Completely:

If you wish to completely remove your existing individual profile from the Database, please email with a request marked “Privacy – Urgent.” If you make this choice, your name, employment history, web references and contact information (including email address) will be removed as soon as possible.

Company Profiles:

To find out if your company is in the Keyssmart Database, please email with a request marked “Privacy – Urgent.” Once we have located the profile, consider these options for managing your company profile on Keyssmart:

Update Your Company Profile

Simply, verify your Keyssmart company profile to update your company description, industry, company location, and more. You can also consolidate multiple profiles to create a comprehensive snapshot of your company. Please email with a request marked “Privacy – Urgent” to verify and update your company profile.

Remove Your Company Keyssmart Profile Completely:

We gather all information about companies from corporate web sites, press releases, and/or SEC documents filed with the US government. The company summaries are created by marketing automation software based on the information we find on those documents.

As a company policy, Keyssmart does not remove company information from our database. If you feel any of the company information is incorrect or would like to verify, please email with a request marked “Privacy – Urgent.”

Data Retention:

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

How Can You Opt Out of Certain Uses of Your Information?

Keyssmart gives you the opportunity to “opt out” of having your information used for certain purposes.

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by clicking “unsubscribe” at the bottom of the email transmission. After we receive your request, we will send you an email message to confirm that you have been unsubscribed.

Keyssmart will not share information about you that you submit when you register for our services with third parties for promotional uses unless you opt in to such sharing within your Keyssmart account or Keyssmart has separately acquired such information from other sources, in which case Keyssmart will give you the opportunity to opt out via email.

If you have registered, submitted a form, or inferred permission for Keyssmart to contact you and opted in to share your personal information, you may opt out by emailing with a request marked “Privacy – Urgent.”

If you have subscribed to Keyssmart’s email communication’s such as newsletters, industry relevant information, promotional sales material etc. and opted in to share your business information with Keyssmart in exchange for continued email communications, you may opt out of any further sharing of business information, by emailing with a request marked “Privacy – Urgent” and Keyssmart will no longer collect Business Information from you through this method (however, you will not be able to ‘unshare’ the Business Information you have previously provided to Keyssmart).

When Keyssmart adds a profile to its Directory that includes an email address, it sends a message to that email address, offering an opportunity to opt out of inclusion in the Directory.

How Do We Keep Your Information Secure?

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. However, no method of Internet transmission or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

You may also communicate your opt-out request to Keyssmart bypostal mail by using the contact information at the bottom of this privacy policy.

Links to Other Sites

This Site contains links to other sites that are not owned or controlled by Keyssmart. We are not responsible for the privacy practices of such other sites. We encourage when you leave our Site to be aware and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy policy applies only to information collected by this Site or in the method(s) otherwise discussed herein.

Social Media Widgets

Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Information for Users in Europe and Elsewhere Outside the U.S.

If you use our Site outside of the United States, you understand that we may collect, process, and store your personal information in the United States and other countries. The laws in the U.S. regarding personal information may be different from the laws of your state or country. Any such transfers will comply with safeguards as required by relevant law.

Users in the European Union (EEA) and Switzerland

If you are a resident of the EEA or Switzerland, the following information applies.

Purposes of processing and legal basis for processing: As explained above, we process personal data in various ways depending upon your use of our Sites. We process personal data on the following legal bases: (1) with your consent; (2) as necessary to perform our agreement to provide Services; and (3) as necessary for our legitimate interests in providing the Sites where those interests do not override your fundamental rights and freedom related to data privacy. Keyssmart’s collection of Business Information, and the creation are within Keyssmart’s legitimate interest to organize business contact information given the limited impact of this data on an individual’s private life. Keyssmart has put in place safeguards to protect personal privacy and individual choice, including disclosures of its data processing activities, the use of consent or opt-outs wherever possible.

Right to lodge a complaint: Users that reside in the EEA or Switzerland have the right to lodge a complaint about our data collection and processing actions with the supervisory authority concerned. Contact details for data protection authorities are available here.

Transfers: Personal information we collect may be transferred to, and stored and processed in, the United States or any other country in which we or our affiliates or subcontractors maintain facilities. Upon the start of enforcement of the General Data Protection Regulation (GDPR), we will ensure that transfers of personal information to a third country or an international organization are subject to appropriate safeguards as described in Article 46 of the GDPR. Please see “Privacy Shield Frameworks” below regarding our compliance with the EU- and Swiss-US Privacy Shields.

Individual Rights: If you are a resident of the EEA or Switzerland, you are entitled to the following rights once the GDPR becomes effective.

Please note: In order to verify your identity, we may require you to provide us with personal information prior to accessing any records containing information about you.

• The right to access and correction. You have the right to request access to, and a copy of, your personal data at no charge, as well as certain information about our processing activities with respect to your data. You have the right to request correction or completion of your personal data if it is inaccurate or incomplete. You have the right to restrict our processing if you contest the accuracy of the data we hold about you, for as long as it takes to verify its accuracy.

• The right to request data erasure. You have the right to have your data erased from our Site if the data is no longer necessary for the purpose for which it was collected, you withdraw consent and no other legal basis for processing exists, or you believe your fundamental rights to data privacy and protection outweigh our legitimate interest in continuing the processing.

• The right to object to our processing. You have the right to object to our processing if we are processing your data based on legitimate interests or the performance of a task in the public interest as an exercise of official authority (including profiling); using your data for direct marketing (including profiling); or processing your data for purposes of scientific or historical research and statistics.

Privacy Shield Frameworks

Keyssmart complies with the EU-US Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. Keyssmart has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, any rights you may have to binding arbitration before a Privacy Shield Panel, and to view our certification page, please visit

For information received under the Privacy Shield, Keyssmart will require third parties to whom Keyssmart discloses personal information to safeguard that personal information consistent with this Policy by contract, obligating those third parties to provide at least the same level of protection as is required by the Privacy Shield Principles. EU citizens may choose to opt-out of such disclosures.

In compliance with the EU-US Privacy Shield Principles, Keyssmart commits to resolve complaints about your privacy and our collection or use of your personal information. European Union individuals with inquiries or complaints regarding this privacy policy should first contact Keyssmart at with a request marked “Privacy – Urgent.”

The Federal Trade Commission has enforcement authority regarding Keyssmart’s compliance with the Privacy Shield Principles.

Changes to this Policy

Keyssmart reserves the right to modify this privacy policy from time to time, so please review it regularly. If we make material changes to this policy, we will notify you here, by email, and/or by means of a notice on our homepage prior to the changes becoming effective.

Contact Us:

If you have questions or concerns regarding this privacy policy, please contact us at:

Keyssmart Hong Kong Limited

Unit 1212, 12/F ,

Grand City Plaza, 1-17 Sai Lau Kok Road,

Tsuen Wan, New Territories, Hong Kong.

Effective Date: This privacy policy was last updated on OCT 7, 2019.

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